Freeze Defense Promise

At Freeze Defense, we stand behind the quality of each and every coat we sell. With that said, we have our promise to you. Here's how it works.

While our return policy is 14 days, we want you to be happy & warm wearing your coat from us. We stand behind every coat sold. If there is ever an issue with your jacket, we want to know what happened. Send an email to and let us know what's wrong.

While your purchase cannot be refunded after the return period, we can repair or replace your Freeze Defense winter coat. It's our promise to you! Limited to 1 occurrence per coat purchased. We want everyone to enjoy wearing their Freeze Defense coats for many seasons, and keep warm and protected in our coats.