Privacy Policy

Use of the Freeze Defense website, or transacting with Freeze Defense, provides your consent to be governed by the privacy policy below. It only applies to our website, and not any offline marketing channels that we may utilize either in the present or future.

What information is collected?

Freeze Defense collects information, such as your name and email address, when you register for an account on Freeze Defense, subscribe to our newsletter, submit survey responses, etc. You are not required to submit your information when accessing our website, however, if you place an order or would like to join our newsletter, you would be asked for your information.

What is my information used for?

The information we collect from you is used to help diagnose any potential problems with our website. It is also used to personalize your experience with our website. We also would use your information when providing customer service to you, as well as when processing any orders that you submit via our website.

The information you provide will not be sold or distributed to any third parties for any reason whatsoever unless you consent to it. Your information is used only for delivering your order or delivering another service offered by us, such as our email newsletter, order confirmation emails, etc. You can opt-out of our newsletters at any time, by using the unsubscribe link located at the bottom of any newsletter you receive from us.

How is my information protected?

We have various security measures in place to maintain the security and confidentiality of your information for when you submit an order, submit your information, or access your information on our website. We have a secure server utilizing SSL (Secure Sockets Layer) technology that encrypts all communications between you and our website. SSL encrypts your payment information when it is transmitted to our payment gateway provider. Only those employees with special access rights can access these systems, and are not allowed to discuss or disclose any information contained within it. After you place an order with us, we do not store any sensitive data (such as your credit card) on our servers.

Do you use cookies?

We use cookies, which are small files that a website stores on your device via your web browser if permitted, that enables us to remember certain information about you. We use cookies to store the items you add to your shopping cart, as well as understand your preferences on our website for future visits. Cookies are solely used by us, and no other party is allowed to utilize the data on our behalf.

We use Google Analytics and remarketing to target advertising online. Sites, such as Google, may show you ads for our website on other websites. We use data from Google Analytics to learn more about our visitors, such as gender, age, and location. You can setup your web browser preferences to warn you before a cookie is set or disable them altogether, but this can impact the functionality of our website.

Is my information disclosed to anyone other than Freeze Defense?

We do not sell or give your personal information to any other party other than Freeze Defense.

Links to other websites

If the Freeze Defense website contains links to other websites, these websites are not governed by our privacy policy. You would need to review the respective website's privacy policy to read how they use your information as it is outside of our website.

This privacy policy is effective as of October 1, 2021. If any updates are made to our policy, they will be posted to this page, along with updating the date the policy policy is in effect. If you have any questions or concerns about our privacy policy, please contact customer service.